Prepaid Hello card

The prepaid card can be used in Europe and
throughout the world with the best deals for
consuming more and paying less

At the price of 3 €

    New customer: 1 Hello card purchased in an Orange shop = a refill of 10€ offered or 13€ credit for 3€
    Existing customer: 10 € of credit offered for any refill of 10 € or 10*1=20
    These offers are only valid in Orange shops

    • The prepaid Hello card is 4G/4G+ and is valid in Luxembourg and in Europe at the same rates
    • Credit of 3€
    • Bonus mobile internet in Europe offered each time you reload
    • Take advantage of the deals for consuming more and paying less
    • The credit that you reload can be used for a period of 1 year
    • The Card is sold in all the Orange shops

    ► I am reloading my card

Upon purchase of the card, you have a 3€ communication credit that can also be used on your deals and for your purchases at the Play Store.

1

Reloading according to your needs
Any new top-up extends the validity of your existing credit
Reloads 5 € 10 € 20 € 30 €
Bonus 250MB
of internet mobile in Europe
(Luxembourg included)		 500MB
of internet mobile in Europe
(Luxembourg included)		 1GB
of internet mobile in Europe
(Luxembourg included)		 1,5GB
of internet mobile in Europe
(Luxembourg included)
Validity 1 year 1 year 1 year 1 year
Validity bonus 30 days 30 days 30 days 30 days


Top-up valid for 1 year, bonus offer valid for 30 days.

► I am reloading my card

 

2 Choose the deal that suits you and benefit from advantageous rates
The amount of the deal is deducted from your credit upon activation
Deals Price Deal code Validity after activation
120 units (minutes/SMS) to and from Europe Luxembourg included 2€  CallS 24 hours
300 units (minutes/SMS) to and from Europe Luxembourg included 9€  CallM 30 days
250MB of internet mobile in Europe Luxembourg included  1€   DataS 24 hours
5GB of internet mobile in Europe Luxembourg included 9€ DataEU 30 days


Activate your deal by sending its code by SMS to 60280 or at your Customer Area from your mobile phone
Example: I choose to call a country in Europe like Portugal or France. I send "CallM" to 60280 and that’s it.

3

If you like, you can take advantage of the Best Destination Pack for your trips outside of Europe
The amount of the Pack is deducted from your reload upon activation
Welcome est compatible avec les packs Orange Travel > - See more at: http://store.orange.lu/fr/mobile/forfaits/fr-particulier-hello-europe-welcome#sthash.NfoInKTJ.dpuf


The communication rates

Appels vers fixes et mobiles 0,1933 €/min
Sent SMS 0,0702 €/SMS
Sent MMS 0,1933 €/MMS
Data 0,1933 €/MB

Consult the applicable roaming rates and international rates.

Personalise right now your voicemail by calling 600.

 

Included services

  • Monitoring of your consumption with your Customer Area
  • Access to Orange Wednesdays
  • Your purchases of contents at the Play Store are directly deducted from your credit. More information here

 

  The + Hello Card
  • Innovative deals to Europe at advantageous rates
  • Bonus mobile internet offered each time you reload


 

  • Due to government regulations, all clients shall be identified before being able to buy a prepaid card. At the initiative of the government for the protection of individuals, the sale of prepaid cards will only be possible upon presenting a piece of identification valid at the time of purchase. In the event acquiring a prepaid card in the resale network, the activation will be done in an Orange shop or partner shop upon presenting a piece of identification.
  • Price expressed including tax
  • 1 unit = 1 minute = 1 SMS
  • The credit can be used for any type of service including to load deals and for your purchases at the Play Store.
  • Validity of the card’s initial credit: 1 year; This validity is extended based on the amount of the reload that you apply.
  • Card price: 3 €
  • Hello reloads can be used in Luxembourg and throughout the entire world. Each reload is valid for 1 year.
  • The bonuses are valid for 1 month.
  • You benefit from all your communications in Europe at the same rate.
  • You have 4G+ mobile internet (subject to using the card with a compatible mobile phone).

Assistance